There can be several reasons why your Repaper isn't connecting to Repaper Studio on your computer, but most of the time there are only a few simple gestures which help resolving the issue:
Please make sure to use the original USB cable or any cable that allows the transfer of data when connecting Repaper to your computer.
Verify that there aren't any other programs running on your computer which could interfere with the Repaper's connection to Repaper Studio (e.g. former iskn programs as Imagink or the graphic tablet configurator)
Please open the app Repaper Studio before switching on your Repaper.
If you still encounter any problems we'd like to invite you to newly install the Repaper Studio App on your computer. You can download the installer files by using the links below:
Also, do not hesitate to contact us per email to firstname.lastname@example.org or per chat on the bottom right of this page! We'd be more than happy to help! 😉